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Counselling for Individuals, Couples and Families.
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COVID Policy

Call In Complete Confidence

COVID-19 Information For Andover Bridge Counselling Room

Prior to your appointment:

Please contact me at least 1 day before your appointment to reschedule if you have had any of the following symptoms 7 days prior to your scheduled appointment:

  • Fever >38 c or shivers/chills
  • Generalised aching or new headaches
  • Sore throat
  • Cough
  • Shortness of breath
  • Runny nose or new nasal congestion
  • Loss of sense of taste or smell

OR You have been in contact with anyone in the last 2 weeks who:

  • has been diagnosed with COVID-19
  • is awaiting a test for COVID-19
  • is self-isolating because of possible COVID-19 symptoms

If I or another client contracts COVID-19 or shows signs of symptoms:

You will be contacted either by myself, or by my representative in the event of me being unable to do so myself and your appointment will be rescheduled.

GDPR:

I may need to share your name and contact details with the NHS. This is in the area of public health interest, track and trace. My representative will have access to your contact details via my Clinical Will in case of emergency.

Cancellation fees:

If you need to cancel an appointment at short notice because of COVID-19, the usual cancellation fee will not apply.

Local lockdown:

In the event of a local lockdown you will be offered the opportunity to continue with your counselling via Zoom, VSee, or Skype.

The day of your appointment:

  • A mask will not be necessary, although I can wear a visor if you would feel more comfortable
  • Windows will be kept open throughout the counselling session so please bring an extra layer if the weather is cooler
  • Please note that the toilets will be available to use, but will be under the management of The Bridge Building, NOT the Counsellor

On arrival at The Bridge:

  • Please ring me (mob: 07810412525) to let me know that you have arrived and wait outside the front door
  • I will meet you at the front door and take your temperature
  • If normal, I will escort you up the stairs to the Impact Office (the lift is not to be used)
  • At the door to the office you will be asked to sanitise your hands

Maintaining a safe environment:

  • All chairs will be placed 2 metres apart
  • Windows will be kept open during appointments
  • Please bring your own tissues
  • Prior to Client arrival all chairs, surfaces, door and handles will be cleaned with anti-bac.

Please Call Me Now

Telephone Mob: 07810 412525

Office: 01264 335522
Email: leslie@andoverbridgecounselling.co.uk

Address:
31-33 Bridge Street
Andover
Hants
SP10 1BE

My counselling room at The Bridge in Andover

 

 

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